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FAQ

Questions, answered.

What exactly am I buying?

A defined product: either an instant-download template/toolkit, a self-paced course, a membership, or a fixed-scope document-preparation service with a stated delivery timeline. Each product page lists precisely what you receive.

How fast will I get it?

Digital products (templates, course, membership) are available immediately after checkout. Done-for-you packages list a turnaround (for example, 7–10 business days); the timeline starts once we have your project materials, and we confirm the delivery date in writing before we begin.

Do you guarantee funding or investment?

No. Roy K Group prepares documents and tools only. We are not a broker, dealer, lender, or investment adviser, and we do not raise capital, introduce investors, or guarantee any funding, returns, or outcome. Our materials are for business preparation and education.

Is this financial, investment, or legal advice?

No. Our products and deliverables are informational business-preparation work products. They are not financial, investment, legal, accounting, or tax advice. You should consult your own licensed professionals before making decisions.

What file formats do I receive?

Editable working files — typically Microsoft Excel (.xlsx), PowerPoint (.pptx), and PDF, plus a data-room folder structure where relevant. The files are yours to keep and reuse.

How do payments work?

Checkout is handled securely by Bolt. We never see or store your full card details. You receive an emailed receipt for every purchase.

What is your refund policy?

Instant-download digital products are generally non-refundable once downloaded because of their nature. For done-for-you services, refunds are handled per our Refund Policy depending on the stage of work. See the Refund Policy for full details.

Can I cancel the membership?

Yes. The Readiness Library Membership is billed monthly and you can cancel anytime; access continues to the end of the current billing period.

Can you help me decide which package I need?

Absolutely. Tell us about your project on the Contact page and we will recommend the right starting point — there is no charge to ask.

Still have a question?

Contact us